CUSTOMER SUPPORT and PRODUCT INQUIRIES

Contact Form

Customer Support & Product Inquiries

We’re here to help! Fill out the form to the left and our Customer Support Team will review

and respond to your email as soon as possible.

For any store-related inquiries or questions, please reach us at:

For order inquiries or any online related issues, please reach us at:

Please note: always reference your Order number when contacting customer support by email .

We will get back to you as soon as possible.

RITZ-TREND SHOP

We are committed to providing shopper with Premium ,High quality , Shoes Products.We take great pride in our reputation for quality..

We serve our customers every country in the world , and our goal is to be able to serve everyone worldwide.

We always have someone on hand to answer your questions: 24 hours a day, 7 days a week. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact our customer service representatives.We normally respond to all inquiries within 1 working day.

Business Hours

  1. Monday 8:00 am - 6:00 pm
  2. Tuesday 8:00 am - 6:00 pm
  3. Wednesday 8:00 am - 6:00 pm
  4. Thursday 8:00 am - 6:00 pm
  5. Friday 8:00 am - 6:00 pm
  6. Saturday Closed
  7. Sunday Closed

HONGKONG

hong kong

our service

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Serving

We have a strong customer service team serving for our every customer with our 
sincere desire, our intendment,our patience!

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Shipping

We ship to over 200 countries worldwide through fast and reliable delivery partners.

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Packaging

We will strictly check every package. Sometimes we use double packaging for our products. And from our online store are well protected and not harmed.

our brand products